Frequently Asked Questions

Do DIY Lash Extensions damage your NATURAL lashes? 

The answer is simple...NO! Because our lash segments are super lightweight and feathery, they DONT PUT STRESS on your NATURAL lashes. Additionally, they are applied with a flexible bond which cushions and allows them to breathe and follow the natural movement of your lashes 

How long do iLASHGLAM DIY Lash Extensions last?

ilashglam DIY Lash Extensions are designed to last upto 14 days. That’s 14 days of waking in the morning looking glam from morning to night, without the hassle of 2 hour salon lash extension appointments, messy strip lashes or worrying about running mascara daily.

How long does it take to apply iLASHGLAM DIY Lash Extensions?

The ilashglam Lash Extension system is designed to be applied in just 10 minutes! Created as a DIY lash extension solution for those who want to wake up looking glam for weeks, but don’t have the time (or patience!) to spend hours at the lash salon every couple of weeks, ilashglam Lash Extensions are the new generation of lash extensions for the modern woman. If it is your first time applying iLASHGLAM DIY Lash Extensions, or if you are not used to applying segment lashes, please allow a little more time for application as it may take a few practices to perfect the application process. If you are already very familiar with applying lashes (especially segment lashes) than you will likely pick it up sooner. The first 1-2 times you apply iLASHGLAM DIY Lash Extensions it may take longer than 10 minutes to apply as you become familiar with the system (as with anything new, there is likely to be a bit of a learning curve at first!). After this, it should only take you 10 minutes to apply.

I'm struggling to apply my lash extensions - do you have any tips?

Reach out to us for assistance and we'd be more than happy to help. We offer complimentary one-on-one video lash application sessions for those struggling to apply, or if you are having issues with application or longevity. We can help to identify any potential issues in your application technique, and teach you the correct way to apply! If you are applying on top of the natural lashes and find it difficult, you can try applying underneath your natural lashes. Many of our customers find this easier, as their natural lashes will not block their vision when applying underneath the natural lashes! When applying underneath your natural lashes, you can see exactly where you are applying, and it also provides a more seamless and natural look result. The most common reason for struggling to apply your lash extensions is if too much bond has been applied! Less really is more with our bond, please ensure you only use a small amount of bond! When too much bond is applied, it can make the process messy, plus too much bond means the bond cannot fully dry so will not hold your lash extensions for long. Scrape excess bond out of the bond bottle before applying onto your natural lashes, so you don't accidentally apply too much.  Also, we suggest to focus the bond on the roots of your natural lashes only to avoid a clumpy look along the length of your lashes. You do not need to brush the bond all the way up your lashes like mascara. We also suggest to slightly overlap your lash segments when applying them - this helps lock in each lash segment together.

Why did my iLASHGLAM Lash Extensions not last 10+ days?

The most common reasons for your lash extensions not lasting long is if too much bond has been applied! Less really is more with our bond, please ensure you only use a small amount of bond! When too much bond is applied, the bond cannot fully dry so will not hold your lash extensions for long. Too much bond can also make your application messy. Scrape excess bond out of the bond bottle before applying onto your natural lashes, so you don't accidentally apply too much.  Also, we suggest to focus the bond on the roots of your natural lashes only to avoid a clumpy look along the length of your lashes. You do not need to brush the bond all the way up your lashes like mascara. We also suggest to slightly overlap your lash segments when applying them - this helps lock in each lash segment together. Certain other variables such as how much oil your skin naturally produces, using products containing oils around your eyes, how you sleep (please do not sleep on your face!), pulling on your lashes after application, humidity and not following proper after care instructions can all affect the longevity of your ilashglam Lash Extensions. Please make sure you are following the correct after-care instructions to ensure your iLashglam Lash Extensions last 10+ days. Another reason why your lash extensions may not last as long as they should may be if you did not squeeze your lash extensions with your natural lashes firmly a few times after application This step is extremely important!

Are iLASHGLAM DIY Lash Extensions waterproof?

iLASHGLAM Lash Extensions are 100% waterproof so you can wash your face, shower, sweat and exercise in them as long as 24 - 48 hours have passed since application! Just make sure you gently pat dry and brush your lashes with the included lash brush afterwards.